Our Tutors


Full Time Tutors

 Serona Woo

    Serona Woo

Career Summary

Serona is a seasoned global trainer with over 16 years of working experience and expertise covering Sales and Retail Lending, Credit Risk, Training, Fraud and Legal, Internal and External Audit, Credit Bureau, Collection and Recovery. Specialized technical skills in retail banking and commercial banking covering Global Standard Customer Due Diligence, Know Your Customer and Managing Financial Crime Risk.

She delivered global training programs to banking professionals spanning over 20 countries globally as certification path for their respective roles in Retail Banking and Commercial Banking covering various countries such as China, Hong Kong, Taiwan, Singapore, Malaysia, Thailand, Indonesia, India, Sri Lanka, Maldives, Pakistan, Bangladesh, UAE, Bahrain, Qatar, Jordan, Lebanon, Oman, Kenya, Tanzania, Botswana, Mauritius and Uganda. Well versed with the business model, culture and banking infrastructure in Asia Pacific Region, Middle East and Africa.

Expertise & Focus

  • Know Your Customers (KYC)
  • Global Standard Customer Due Diligence (GSCDD)
  • Managing Financial Crime Risk (MFCR)
  • Retail Banking Lending Product
  • Credit Risk Management
  • Collection Management
  • Credit Bureau
  • Fraud Management
  • Product Management (Credit Card, Personal Loan, Credit Line and Mortgage Loan)

Industry Experience

  • Training and Education
  • Sales and Retail Lending
  • Credit Risk
  • Fraud and Legal
  • Internal and External Audit
  • Credit Bureau

Academic & Professional Memberships

  • Advance Diploma in Mass Communication
  • Harvard Higher Education Teaching Certified

 Serona is teaching the following programmes:

  • Certificates and Specialist Certificates 
  • Advance Certificates
  • Diploma in Regulatory Compliance
  • Diploma in Financial Crime Compliance 

  Thomas Wan

  Thomas Wan 

Career Summary

Thomas has more than 15 years work experience in corporate and wholesale banking, regulatory compliance, anti-money laundering and financial crime, and was recently prior to joining International Compliance Association, the Head of Compliance and AML for Land Bank of Taiwan (Ministry of Finance) in Singapore and the Industrial Commercial Bank of China (Qualifying Full Bank) in Singapore.

At ICTA, Thomas is responsible for developing and delivering training courses in anti-money laundering, compliance and financial crime around the APAC region.

Expertise & Focus

  • Governance, Risk and Compliance
        - Corporate and Wholesale banking
        - Capital Markets
        - Securities and Futures
        - Financial Advisory services
        - Private banking
        - New payment methods and financial technology

Industry experience

  • Training and education
  • Banking

Academic & Professional Memberships

  • Fellow Member of International Compliance Association (FICA, UK)

Qualification Details

  • ICA Graduate Diploma (IBF-FICS) in Compliance
  • ICA Professional Postgraduate Diploma in Financial Crime Compliance (UK & Int’l)
  • ICA Professional Postgraduate Diploma in Governance, Risk and Compliance (UK & Int’l)
  • ICA International Diploma in Governance, Risk and Compliance
  • ICA International Diploma in Financial Crime Prevention
  • ICA Diploma (IBF-FICS) in Compliance
  • ICA Diploma (IBF-FICS) in AML
  • ICA Certificate in Trade Based Money Laundering
  • ICA Certificate in Corporate Governance
  • ICA Certificate in Managing Sanctions Risk
  • ICA Certificate in New Payment Methods & Services AML
  • ICA Certificate in Money Laundering Risk Private Banking
  • ICA Certificate in Money Laundering Risk Capital Markets
  • Certificate in FinTech - Ngee Ann Polytechnic & CFTE
  • Certificate in AI Finance - Ngee Ann Polytechnic & CFTE
  • Master Degree in Business - Finance Business, Univeristy of Technology Sydney
  • Master Degree in Science - Law, Governance, Risk and Compliance, University of Law, UK
  • Certified Finance and Treasury Professional Senior (CFTP Snr, Australia)
  • Financial Industry Certified Professional (FICP Level 6, Singapore)
  • Advanced Certificate in Training and Assessment (ACTA) - Institute of Adult Learning
  • IBF Advanced (IBFA, Singapore)
  • CMFAS licensing qualifications

Thomas is teaching the following programmes:

  • Certificates and Specialist Certificates 
  • Advance Certificates
  • Diploma in Regulatory Compliance
  • Diploma in Financial Crime Compliance 
  • Certified Professional

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  Wong Kang Hui

Career Summary

More than 15 years in KYC/AML and Compliance roles in Wealth Management and Asset Management industry.

Possesses work experience in Hong Kong and Singapore, and has regional coverage in Asset Management Compliance topics including Financial Crime and Cross Border.

Expertise & Focus

  • Compliance
  • Anti-Money Laundering
  • Financial Crime
  • Cross Border

Industry experience

  • Wealth Management
  • Asset Management

Academic & Professional Memberships

  • BBUS with major in Financial Analysis

Kang Hui is teaching the following programmes:

  • Certificates and Specialist Certificates 
  • Advance Certificates
  • Diploma in Regulatory Compliance
  • Diploma in Financial Crime Compliance 

 

 

 

External Tutors

 Paul Dwyer

 Paul C Dwyer

 

President of the ICTTF International Cyber Threat Task Force

Paul has been certified an industry professional by the International Information Security Certification Consortium (ISC2) and the Information System Audit and Control Association (ISACA) and selected for the IT Governance Expert Panel. 

Paul is an honorary fellow of the ICS Irish Computer Society, approved by the National Crime Faculty and the HTCN High Tech Crime Network.

Paul has worked extensively around the world and his diverse career spans more than 25 years working with the military, law enforcement, and the commercial sector. 

Paul is teaching the following programmes:

  • ICTTF Certified Cyber Risk Officer

     

 David Jackman

 David Jackman

Career Summary

  • Chairman of 4 financial services companies (currently; Pay Plan Ltd and Profile Pensions Ltd – a fintech company)
  • Previously; Chief Executive of Financial Services Skills Council
  • Financial Services Authority (now FCA) 1998 -2003, Management Board and Head of Ethics, Educational Standards and CSR (first financial regulator globally to focus on corporate ethics and culture). Set standards and methodologies now used around the world.
  • Established professional institute (SI now CISI)
  • Committee for Standards in Public Life, Cabinet Office; ‘Values-led regulation’
  • International consultant to governments, NGOs and major banks
  • Contributor to CGC and Walker Governance Review

Key Domain/Sector Areas of Practice

Corporate governance – currently chairman of two financial institutions, chair of board and risk committee and occasionally customer board. Provide advice to regulator (FCA) and government on governance issues, particularly the governance of regulation. Cochairing international ISO committee on ESG– Environment social/sustainability and governance.


Sustainability – working on international standards for sustainable companies, CSR, sustainable smart and resilient communities towns and cities. ISO 37101, 37104, 37111. Working for the Chinese standards body on sustainability. As above - Cochairing international ISO committee on ESG– Environment social/sustainability and governance.


Ethics and culture – long-term contribution to the national and international debate / standard setting on corporate ethics and CSR. Completed two textbooks, one focusing on Singapore, and now completing a third for publication soon. Teach higher level ICA and ICTA programs in UK and Singapore, particularly focusing on the content of ethics, culture and governance modules, as well as strategic management.

Highest Qualification

Master of Arts - Geography (environment, ethics and sustainability), Oxford University

David is teaching the following programmes:

  • Diploma in Regulatory Compliance
  • Diploma in Financial Crime Compliance

 

 Gail Wessels

   Gail Wessels

Career Summary

Gail has worked in financial services for more than 20 years. She uses her blend of cross functional skills in legal, banking, technology, governance, risk and compliance, combined with practical experience as a senior manager, to offer advisory and training services that assist in building effective compliance programmes.

Expertise and Focus
Gail is interested in GRC because it exposes her to the interconnectivity and vastness of the business, while providing opportunities to enhance operational resilience and sustainability.

Her strong ability to interpret complex legislation and assess its impact, combined with IT and people management experience, allows her to add significant value in regulatory advisory and transformation projects.

Gail is fluent in English and Spanish and currently lives in Madrid.

Qualification Details

  • Bachelor of Laws, 

    Rhodes University
  • Bachelor of Commerce, Rhodes University

Gail is teaching the following programmes:

  • Diploma in Regulatory Compliance
  • Diploma in Financial Crime Compliance

 

 Henry Lu

         Henry Lu

Career Summary

Henry has a wealth of experience in risk and compliance.  He has spent more than 30 years’ working within and with various financial institutions and international organisations in APAC covering both retail and corporate banking.

Since 2013, Henry has been working in partnership with leading global banks and international consulting firms providing advice and expertise in key technical areas.  He has specialised in creating and delivering training in financial crime risk management and compliance, focussing on role-specific training, ensuring content and knowledge is relevant to the functions the teams perform.  He has worked with all lines of business from relationship mangers and front-line staff, heads of business/compliance, right out to board level, working with CEO’s and CCO’s.  A significant milestone was marked when Henry was selected as the APAC master trainer by one of the global banks for their financial crime risk management training curriculum.

Throughout the years, Henry has worked with various partners in a range of sectors which have taken him to Singapore, Malaysia, Hong Kong, Macau, China, Taiwan, Philippines, Thailand, Brunei, Japan, Indonesia, Vietnam, India, Pakistan, UAE, Kenya and Uganda giving him insights of international regulations and best practices.

 Henry is teaching the following programmes:

  • Certificates and Specialist Certificates 
  • Advance Certificates
  • Diploma in Regulatory Compliance
  • Diploma in Financial Crime Compliance

  Jee Meng _Chen

 Chen Jee Meng

Career Summary

Jee Meng has more than 20 years’ experience that spans across various functional positions in audit, risk management, compliance and CDD/KYC in commercial and private banking.  His current role is with Maybank Singapore, where he is the in-country Head of FCC.  The incumbent’s interest in financial crimes started in Year 2000 where he delved into trade-based mal-practices and frauds; and subsequently, TBML and anti-proliferation financing.  In the last three years, Jee Meng’s interest expanded into complex structures and tax crimes.  Outside of work, Jee Meng contributes banking and risk-related articles, free-lance basis, in international publications e.g. The Risk Management Association Journal, OpRisk and Compliance Journal, Fraud Intelligence, LCMonitor, Documentary Credit Insight, etc. and “pro-bono compliance trainings.

Expertise & Focus

Jee Meng’s core expertise resides in regulatory compliance-related investigations ranging from financial crimes-related i.e. AML and sanctions to customer complaints and investment suitability. The incumbent’s interest in financial crimes started sometime in Year 2000 where he delved into trade-based mal-practices and frauds; and subsequently, TBML and anti-proliferation financing. In the last 3 years, Jee Meng’s interest expanded into complex structures and tax crimes.

Qualification Details

  • Master of Business Administration with Distinction, University of Leicester
  • Bachelor of Science in Business Management, First Class Honours, University of Bradford 
 Jee Meng is teaching the following programmes:
  • Diploma in Regulatory Compliance
  • Diploma in Financial Crime Compliance

 

  Michael Lew

    Michael Lew

Career Summary

Michael has over 17 years of professional experience in technology risk management consulting for professional services firms, government sector and MNCs.

Michael was formerly a Director with Deloitte and has led their Southeast Asia Deloitte Discovery team. He is one of the leading E-Discovery practitioner in Asia and a qualified digital forensics investigator who provides expert testimonies in both the courts of Singapore and Malaysia.

He is currently a contributing author for LexisNexis and the COO at Rajah & Tann Technologies, a leading tech-enabled legal solutions provider around the APAC region.

Expertise & Focus

  • C-Suite executive, technology risk management, digital forensics, cybersecurity, electronic discovery and financial crime investigations.
  • Industry experience
  • Big 4 advisory firms
  • Legal – dispute resolution
  • Technology startups

Qualification Details

  • Master of Science in Management of Information Systems, London School of Economics
  • Bachelor of Arts in Business Administration (2nd Upper Class Honors)

Micheal is teaching the following programmes:

  • Diploma in Regulatory Compliance
  • Diploma in Financial Crime Compliance

 

 Rebecca

  Rebecca O'Sullivan

Career Summary

Rebecca O’Sullivan is the Regional Head of Quality Assurance, Governance and Projects for Commerzbank. Based in Singapore and covering the Asia region.

Rebecca has 21 years of internal audit, risk and compliance experience gained largely from working in financial services organisations in the UK, Middle East and Singapore. In her current role she manages a wide variety of risk based FCC QA themes ensuring continuous monitoring routines are completed for AML/CTF, Sanctions, and Fraud across the Asia region. Prior to joining Commerzbank Rebecca worked for Standard Chartered Bank Compliance Monitoring and Financial Crime Assurance function.

Expertise & Focus
Whilst Rebecca’s main focus is Financial Crime Compliance Quality Assurance and Compliance Monitoring, she also ensures compliance related projects and initiatives are successfully implemented and provides governance frameworks to key committees and policies.

Rebecca is an active member of the wider Compliance community with regional compliance focussed networks and working group interests.  Regularly she deals with senior management across the Commerzbank footprint and Head Office to align assurance best practice as well as work alongside a geographically and culturally diverse team of compliance professionals.

Industry experience

  • Insurance

  • Retail Banking
  • Corporate Banking
  • Financial Crime Compliance

Qualification Details

  • Master of Science in Risk Management,  University of Glasgow Caledonia

     

  • CAMS - Certified Anti Money Laundering Specialist
  • MIRM - Institute of Risk Management Post Graduate Diploma
  • PRAM - Project Risk Management, UK Student Award Winner
  • QICA - Institute of Internal Auditors, Computer Auditing
  • IPD – Institute of Personnel and Development Train the Trainer

Rebecca is teaching the following programmes:

  • Diploma in Regulatory Compliance
  • Diploma in Financial Crime Compliance

 

Eric Tham

   Dr Eric Tham

Career Summary

Dr. Eric Tham is presently a senior lecturer in Data Science at James Cook University (JCU). Prior to joining JCU, he was with the National University of Singapore. Before teaching, he was in the financial and fintech sector for close to 17 years, spanning various aspects of finance and technology including risk management, compliance analytics, data science and valuation control. 

Qualification Details

  • Doctor of Philosophy in Finance, EDHEC Business School
  • Master in Financial Engineering, Columbia University
  • Master in Business Analytics, National University of Singapore
  • Bachelor of Engineering (HONS), Chemical Engineering, National University of Singapore

Academic / Professional memberships

  • Associate Adult Educator, Institute of Adult Learning
  • Author of forthcoming book – ‘AI in Finance – Theory and Applications’

Eric is teaching the following programmes:

  • Diploma in Regulatory Compliance
  • Diploma in Financial Crime Compliance

 

  Seok Keng _Lim

  Lim Seok Keng 

Career Summary

Seok Keng has more than 20 years of working experience, mainly in the internal controls of life and general insurers, capital markets services as well as financial advisers' license holders. She is familiar with the compliance requirements for regulated activities covering insurers, fund management, unit trust distribution and general corporate governance. She is Chartered Secretary, a Certified Internal Auditor and holds the ICA Graduate Diploma in Compliance and Diploma in AML.

Expertise & Focus

  • Operations and Marketing
  • Agency Management
  • Training Competency
  • Regulatory Compliance and Financial Crime

Industry experience

  • Insurance
  • Financial Services/Capital Markets

Academic & Professional memberships

  • International Compliance Association
    - ICA Graduate Diploma in Compliance
    - ICA Diploma in Anti Money Laundering
  • Diploma in Commerce, Kolej Tunku Abdul Rahman
  • Institute of Chartered Secretaries & Administrators
  • Institute of Certified Internal Auditors
  • Associate Member, ICSA, UK
  • Ordinary Member, Certified Internal Auditor
  • Life Office Management Association, Inc. USA, FMLI
  • Singapore College of Insurance, AFC
  • Financial Industry Certified Professional, Compliance, IBF
  • Fellow Chartered Financial Practitioner, IFPA

Seok Kheng is teaching the following programmes:

  • Certified Professional

 

 Zaid Hamzah

    Zaid Hamzah

Career Summary

Zaid is a technology lawyer with 35 years of professional experience in the legal, technology, finance and government sectors. Specializing in data analytics, artificial intelligence, intellectual property and cybersecurity, Zaid is at present CEO of the Asia Law Exchange, a managed legal service provider specializing in legal innovation platforms. He is a Board member of NIE  International Pte Ltd  and is active in several AI and data ventures including one in food security. He has previously served as Director at Microsoft Inc, Chief Legal and Regulatory Officer at publicly listed Telekom Malaysia, Senior Advisor at Singapore Telecommunications Limited (“Singtel)’s joint venture company with Warner Bros and Sony Pictures. Zaid practised law with Singapore law firm Khattar Wong & Partners. 

Expertise & Focus
Strategic legal risk management as well as transactional support in terms of regulatory compliance, corporate governance as well as contract negotiation and management. He provides both strategic as well as operational advice that deals with general corporate/commercial matters

Industry experience
Area of technology, media and telecommunication includes end to end IT services, enterprise apps development, digital transformation services, deployment of internet of things solutions and developing multi-sided data-driven platform businesses. Developing and implementing personal data protection policies and procedures, corporate policies and standard operating procedures to protect data and intellectual property assets

Qualification Details

  • Master of Arts, Fletcher School of Law & Diplomacy, Tufts University, USA
  • Bachelor of Law, National University of Singapore 

Academic / Professional Memberships

  • Advocate & Solicitor, Singapore
  • Solicitor, England & Wales

Zaid is teaching the following programmes:

  • Advanced Certificate in Regulatory Compliance 
  • Diploma in Regulatory Compliance
  • Diploma in Financial Crime Compliance

 

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  Teodora Harrop 

 

Qualification Details

  • Degree in International Economics

Teodora  is teaching the following programmes:

  • Diploma in Financial Crime Compliance

 

   David Len

      David Len 

Career Summary

Over 20 years of professional experience in industry and private legal practice. Currently, Head of IT Legal Asia-Pacific in DHL (global logistics MNC).

Co-Author of 2 books – “IT Contracts – Forms & Precedents” for SG & MY by Lexis Nexis. Written few chapters in few books on Data Protection, Privacy, Computer Crimes and IP.

Expertise & Focus

  • Data Governance
  • Data Protection & Privacy Laws
  • Technology & Telecoms Contracts & Laws
  • Cybersecurity Laws
  • Governance, Risks Management & Compliance
  • Leadership (Head Heart & Guts) Trainer
  • Compliance Trainer

Academic & Professional memberships

  • Bachelor of Laws AU
  • Master of Laws (IT & Telecoms) UK
  • Legal Practitioner NSW AU
  • Advocate & Solicitor MY
  • CIPP/E IAPP
  • Practitioner Cert in PDP SG
  • Grad Cert in LegalTech SMU
  • Essentials of Cloud Computing SMU

 

 Sim Suh Ting

  Sim Suh Ting

Career Summary

Having been in the banking industry for almost 40 years, Suh-Ting’s coverage across these international banks included investment, corporate, retail and private banking as well as securities, brokerage, asset management, global markets and trade finance.  In her many years in Compliance, Suh-Ting has conducted training in multiple areas that include AML/CFT, Sanctions, Fraud, Conflicts of Interest, Bank Secrecy & Confidentiality, Risk Management, Culture and Conduct Risk as well as Regulatory Compliance including Securities & Futures and Financial Advisory Services.

Industry experience

Prior to tutoring, Suh-Ting was in the Compliance industry for more than 30 years working in a number of International banking groups like HSBC, ABN Amro, RBS and the last being Rabobank in Singapore holding various positions from local Head of Compliance to Regional Asia Head of Compliance. Previous to that, Suh-Ting began her career in a local bank as a Trainee Legal Officer on graduation before becoming Legal Counsel.

Academic & Professional memberships

  • LLB Hons (University of Singapore)
  • Advocate & Solicitor of the Supreme Court, Singapore
  • Certified Anti-Money Laundering Specialist
  • Financial Industry Competency Standards (FICS)
  • Certification Financial Industry Certified Professional (FICP)

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© International Compliance Training Academy Registration number: 200706149E Period of registration: 12/3/2021- 11/3/2025.